Two-Day Response Window Burdens Businesses

Respondents to Division complaints must respond within 2 working days or face adjudication based solely on the complainant's case (default judgment). This timeline is substantially below international standards (typically 14-30 days) and creates severe operational burdens for startups, small media organizations, and individual content creators who lack dedicated legal teams. Missing the deadline triggers default judgment, which combined with the Division's power to recommend license suspension after three warnings (71), creates business continuity risks that disproportionately affect smaller digital businesses and innovation entrants.